Waiver & Release

Last updated: November 6, 2026

PLEASE READ CAREFULLY. THIS AGREEMENT INCLUDES AN ASSUMPTION OF RISK AND A RELEASE OF CLAIMS, INCLUDING CLAIMS ARISING FROM ORDINARY NEGLIGENCE.

This Waiver & Release (“Agreement”) is between Unexpected Tours and Training LLC, doing business as Unexpected Atlanta (“Company,” “we,” “us,” or “our”), and the person accepting this Agreement (“Participant,” “you,” or “your”).

This Agreement applies to your participation in Company-operated food tours, history and cultural tours, walking tours, cooking classes, biscuit-making classes, spice-blending workshops, private events, team-building activities, and related experiences (collectively, “Activities”). It also addresses scooter and other vehicle-based Activities when offered, subject to any additional activity-specific agreement.

In consideration of being permitted to participate in the Activities, you agree as follows:

1. Voluntary Participation and Personal Readiness

Your participation is voluntary. You are responsible for reviewing the description of your selected Activity and deciding whether it is appropriate for your abilities, needs, and circumstances.

Activities may involve walking, standing, stairs, uneven surfaces, outdoor conditions, food preparation, or other physical tasks. You may decline a tasting, task, or portion of an Activity and should stop participating if you feel unsafe or unwell.

You do not represent that you are free from disabilities or medical conditions. You agree to exercise reasonable judgment regarding your participation and to contact us before the Activity about accessibility needs or requested accommodations. We will discuss available accommodations, but routes, facilities, equipment, and third-party locations may have limitations.

2. Acknowledgment and Assumption of Risks

You understand that Activities involve inherent and other risks, including risks that cannot be eliminated through reasonable care. Depending on the Activity, these may include:

• Slips, trips, falls, stairs, uneven sidewalks, wet floors, and other surface conditions.
• Traffic, street crossings, bicycles, scooters, vehicles, pedestrians, crowds, and the actions of other people.
• Heat, cold, rain, lightning, sun exposure, dehydration, and other weather or environmental conditions.
• Foodborne illness, choking, allergic reactions, ingredient sensitivities, and exposure to allergens through cross-contact.
• Cuts, abrasions, burns, spills, hot food and liquids, ovens, cookware, knives, graters, peelers, sharp utensils, appliances, and other cooking equipment.
• Inhalation of, or skin or eye irritation from, spices, powders, ingredients, or cleaning products.
• Exposure to communicable illnesses.
• Alcohol consumption and resulting impairment.
• Equipment failure, loss of balance, collisions, and other risks associated with scooter or vehicle-based Activities.
• Damage to, loss of, or theft of personal belongings.

These risks may result in illness, physical injury, emotional distress, permanent disability, property damage, or death.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU KNOWINGLY AND VOLUNTARILY ASSUME THE RISKS OF PARTICIPATING IN THE ACTIVITIES, INCLUDING RISKS ARISING FROM THE ORDINARY NEGLIGENCE OF THE RELEASED PARTIES IDENTIFIED BELOW. THIS ASSUMPTION DOES NOT EXTEND TO GROSS NEGLIGENCE, WILLFUL OR WANTON MISCONDUCT, OR LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED.

3. Food Allergies and Dietary Restrictions

You are responsible for informing us of food allergies, dietary restrictions, and ingredient sensitivities when booking or as soon as you become aware of them. Please notify your guide or instructor again before consuming food or handling ingredients.

Food may be prepared or served by independent restaurants, market vendors, caterers, or other providers. Kitchens, equipment, utensils, preparation areas, and serving areas may be shared with allergens, including milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy, and sesame.

We cannot guarantee that any food, ingredient, substitution, preparation area, or Activity is free from allergens or cross-contact. Not every dietary restriction can be accommodated, and an available substitute may differ from the advertised tasting or experience.

You should not consume or handle an item if you are uncertain whether it is appropriate for you. If you have a severe allergy, contact us before booking to discuss the Activity’s limitations. You remain responsible for carrying prescribed emergency medication and following your healthcare provider’s instructions.

Nothing in this section releases liability that cannot lawfully be waived.

4. Safety Instructions and Participant Conduct

Cooking classes and other hands-on Activities may involve knives, graters, peelers, sharp utensils, hot surfaces, and other kitchen equipment. These items can cause cuts, abrasions, burns, and other injuries, even during ordinary use.

You are responsible for exercising reasonable care for your own safety when handling tools and equipment. You agree to use them only as instructed, keep your hands and fingers clear of blades and grating surfaces, remain attentive, and ask for assistance if you are unsure how to perform a task safely. Do not attempt a task that you cannot perform safely. You may decline any task and request assistance from your instructor.

You agree to:

• Follow reasonable safety instructions from guides, instructors, staff, and participating venues.
• Use knives, graters, peelers, appliances, utensils, and other equipment only for their intended purposes and as directed.
• Keep your workspace reasonably clear and promptly alert staff to spills, damaged equipment, injuries, or other hazards.
• Wear clothing and footwear appropriate for the Activity.
• Follow traffic signals, posted rules, and applicable laws.
• Treat staff, other guests, vendors, and members of the public respectfully.
• Refrain from conduct that endangers yourself or others.

A parent, legal guardian, or other designated supervising adult must actively supervise minor participants. Minors may use sharp tools or other potentially hazardous equipment only when permitted by the instructor and with the required adult supervision.

We may pause your participation or require you to leave an Activity if your conduct creates a safety concern, materially disrupts the experience, or violates reasonable instructions. Any refund or credit will be governed by the applicable booking terms and law.

Your responsibility for your own safety does not eliminate the Company’s legal duties or expand the release beyond the limits stated in this Agreement.

5. Alcohol and BYOB Activities

Alcohol may be available during certain Activities or permitted under an expressly designated BYOB arrangement. Alcohol is not permitted at every Activity or location.

You must be at least 21 years old to possess or consume alcohol and must provide valid identification when requested. You agree to comply with applicable laws, venue rules, and Company instructions.

You are responsible for your consumption and resulting conduct. You must not operate a scooter, vehicle, or hazardous equipment while impaired. We or a participating venue may refuse alcohol service or further participation when reasonably necessary for safety.

6. Scooter and Vehicle-Based Activities

Scooter and vehicle-based Activities may require a separate waiver, safety orientation, protective equipment, and compliance with age, licensing, physical, or operating requirements disclosed for that Activity.

You agree to complete any required orientation, wear required protective equipment, and follow operating instructions. You must not participate while impaired by alcohol, drugs, or any substance or condition that makes operation unsafe.

This general Agreement does not replace any required activity-specific waiver or safety agreement. If the documents conflict regarding an activity-specific risk or operating requirement, the activity-specific agreement controls on that subject.

7. Emergency Assistance

If you become injured or ill, you authorize Company personnel to contact emergency services and provide reasonable assistance within their training and abilities.

Company personnel are not necessarily medical professionals, and medical care may not be immediately available. You are responsible for medical and transportation charges incurred on your behalf, subject to any applicable insurance coverage and legal rights.

This section does not authorize treatment contrary to applicable law or eliminate any nonwaivable rights.

8. Release of Claims

For purposes of this Agreement, the “Released Parties” are Unexpected Tours and Training LLC, doing business as Unexpected Atlanta, and its owners, members, managers, officers, employees, guides, instructors, contractors, and agents acting in connection with the Activities.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE AND DISCHARGE THE RELEASED PARTIES FROM CLAIMS, DEMANDS, ACTIONS, DAMAGES, LOSSES, AND LIABILITIES ARISING OUT OF YOUR PARTICIPATION IN THE ACTIVITIES, INCLUDING CLAIMS FOR PERSONAL INJURY, ILLNESS, DEATH, OR PROPERTY DAMAGE CAUSED BY THE ORDINARY NEGLIGENCE OF A RELEASED PARTY.

THIS RELEASE DOES NOT APPLY TO GROSS NEGLIGENCE, WILLFUL OR WANTON MISCONDUCT, OR ANY CLAIM OR LIABILITY THAT CANNOT LAWFULLY BE RELEASED.

This release applies to claims you may lawfully release on your own behalf. It does not purport to waive another person’s independent rights without legal authority.

9. Responsibility for Harm You Cause

To the extent permitted by law, you agree to indemnify and hold the Released Parties harmless from third-party claims, damages, and reasonable expenses, including reasonable attorneys’ fees, to the extent caused by your negligent or intentional misconduct or your material violation of reasonable safety instructions or this Agreement.

This obligation does not apply to the extent a claim results from a Released Party’s negligence, gross negligence, willful or wanton misconduct, or other conduct for which responsibility cannot lawfully be shifted to you.

10. Photography, Video, and Audio Permissions

Company personnel or authorized photographers may photograph, film, or record portions of the Activities.

Unless you opt out as described below, you authorize the Company to capture and use your image, likeness, and voice recorded during the Activities for promoting and describing the Company and its experiences. Permitted uses include our website, social media, advertising, email marketing, brochures, presentations, and press materials.

You grant the Company a worldwide, perpetual, royalty-free, nonexclusive license to reproduce, edit, publish, display, distribute, and otherwise use those recordings for these purposes, including through service providers and media partners acting on our behalf. You will not receive compensation and waive the right to inspect or approve each permitted use.

This permission does not authorize a false endorsement, materially misleading portrayal, or sale of your likeness for an unrelated third party’s advertising.

Photography opt-out: You may decline this permission without affecting your eligibility to participate. Email info@unexpectedatlanta.com before your Activity or notify your guide or instructor before recording begins. We will take reasonable steps to exclude you from Company-directed promotional recording and use.

You may also contact us afterward to request that we stop new promotional uses of an identifiable recording of you. We will take reasonable steps to honor the request, although we cannot recall printed materials already distributed, third-party reposts, or materials outside our control.

For a minor, promotional recording and use require authorization from the minor’s parent or legal guardian. An adult accompanying a child is not presumed to have that authority.

We cannot control incidental photography or recording by other guests or members of the public.

11. Guest Photography and Protection of Company Content

Personal photography is generally permitted where it is safe and allowed by the venue. You must respect other guests’ privacy and follow staff instructions about photography.

Unless we provide written permission, you may not record or broadcast an entire Activity or substantial portions of its narration, instruction, or demonstrations. You may not commercially reproduce or distribute Company scripts, instructional materials, or recordings of proprietary content without written authorization.

These restrictions do not limit legally protected reporting, reviews, or other rights that cannot lawfully be restricted.

12. Minor Participants

A Participant under 18 must have permission from a parent or legal guardian and must be supervised as required by the Activity’s rules.

A parent or legal guardian accepting this Agreement for a minor confirms their authority, consents to the minor’s participation, and acknowledges the disclosed risks. Any release on behalf of a minor applies only to the extent permitted by law. Nothing in this Agreement is intended to extinguish a minor’s rights where such a waiver is unenforceable.

An organizer, teacher, group leader, or ticket purchaser who is not a minor’s parent or legal guardian may not provide parental authorization solely by purchasing tickets or arranging participation.

13. Acceptance and Group Bookings

You accept this Agreement when you purchase a ticket or booking, or when you check the acceptance box in the Company’s waiver system, whichever comes first. Each participant must also accept this Agreement individually in the Company’s waiver system before taking part in an activity. A ticket buyer’s acceptance applies only to the buyer. Buying tickets for other people does not give you authority to waive their rights. For participants under 18, a parent or legal guardian must accept on their behalf, as described in Section 12. Group organizers must share the waiver link and participation requirements with every member of their group. Electronic acceptance, including checking an acceptance box, has the same effect as a handwritten signature. The Company keeps a record of each acceptance, including the participant’s name, email address, and the date and time of acceptance.

14. Relationship to Other Policies

The Company’s Terms & Conditions govern booking and commercial matters, including cancellations, refunds, and rescheduling. The Privacy Policy explains how we handle personal information.

This Agreement governs assumption of risk, release of claims, and the related participation matters addressed here. A separately executed activity-specific agreement controls any conflicting activity-specific provision.

15. Governing Law and Severability

This Agreement is governed by Georgia law, without regard to conflict-of-law principles, except where applicable law requires otherwise.

If a provision is held invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law. No provision is intended to waive a right or remedy that cannot lawfully be waived.

Any amendment to an accepted Agreement must be agreed to by you and the Company. Posting a revised version does not retroactively change the Agreement you previously accepted.

16. Contact Us

Unexpected Tours and Training LLC
Doing business as Unexpected Atlanta
Email: info@unexpectedatlanta.com

BY AFFIRMATIVELY ACCEPTING OR SIGNING THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND IT, HAVE HAD AN OPPORTUNITY TO ASK QUESTIONS, AND VOLUNTARILY AGREE TO ITS TERMS. YOU UNDERSTAND THAT IT INCLUDES A RELEASE OF CLAIMS ARISING FROM ORDINARY NEGLIGENCE, SUBJECT TO THE EXCEPTIONS STATED ABOVE.